Privacy Policy for Pulse (Web & Mobile)

Effective Date: 12th January

1. Introduction

Pulse ("Application") is an internal asset management and operations platform developed by RARR Technologies Pvt. Ltd. for NexGen Digital Infra and its affiliated entities (collectively, "NexGen"). This Application is intended solely for use by authorized employees, contractors, and partners of NexGen and is not intended for the general public.

This Privacy Policy explains how we collect, use, store, and protect information when you use the Pulse web application and mobile applications (Android and iOS).

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, employee/contractor ID
• Role, department, and organizational details

2.2 Usage and Device Information

• Device identifiers, operating system, app version
• Log data such as IP address, login timestamps, and activity logs

2.3 Location Information

• Approximate or precise location data when required for asset tracking, site audits, or field operations (subject to device permissions)

2.4 Uploaded Content

• Photographs, documents, and other data uploaded for asset audits, incident reports, and maintenance records

3. Purpose of Data Collection

• Authenticate and authorize users
• Manage assets, sites, and maintenance workflows
• Enable audits, reporting, and compliance
• Improve application performance and security
• Communicate system notifications and alerts

4. Legal Basis for Processing

• Legitimate business interests of NexGen
• Contractual obligations with employees and contractors
• User consent where required by applicable laws

5. Data Sharing and Disclosure

We do not sell or share personal data with third parties for marketing. Data may be shared with:

• Authorized NexGen personnel and administrators
• Cloud service providers and infrastructure vendors under contractual confidentiality obligations
• Law enforcement or regulatory authorities when legally required

6. Data Retention

Data is retained for as long as necessary for operational, legal, and compliance purposes, or as required by NexGen policies and applicable laws.

7. Data Security

• Role-based access control (RBAC)
• Encryption in transit and at rest (where applicable)
• Audit logs and monitoring

8. User Rights

• Access, correct, or delete personal data
• Restrict or object to processing
• Withdraw consent where applicable

Requests can be sent to: pulse@nexgeninfra.com

9. International Data Transfers

Data may be stored or processed in cloud servers located in India or other countries. Appropriate safeguards are implemented where required.

10. Mobile App Permissions

• Location: To support site visits, asset audits, and field operations tracking.
• Camera: To capture photographs for asset audits, incident reports, and maintenance documentation.
• Storage: To upload and store documents, images, and reports related to assets and operations.
• Notifications: To send alerts, reminders, and operational notifications to users.

These permissions are used strictly for internal business operations and are not used for advertising or consumer profiling.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated through the Application or internal communication channels.

12. Contact Us

For questions regarding this Privacy Policy, Email: pulse@nexgeninfra.com